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Terms & Conditions
General Terms
- We do not allow Adult, Warez, illegal MP3 Sites or IRC Bots.
- You may not store more data in your account than your allotted virtual server space.
- Your virtual server (including FTP and Telnet access) is for your personal use only. You must not divulge the password to any other person, and you should take reasonable precautions to ensure that it is not discovered by other people.
- Data stored on our servers is not guaranteed to be backed up. It is recommended that you keep an independent backup of all data stored on your virtual server.
- You may not run server processes (e.g. talkers/IRC Bots) from your virtual server.
- We shall not be held liable for any loss or damages caused by the use or misuse, unavailability or removal of services.
- When your account is closed, all files (including web pages, etc.) will be deleted.
- We reserve the right to cancel your account at any time without notice.
- We reserve the right to amend and update these Terms and Conditions at any time without notice.
- To protect your privacy we never distribute your name or e-mail address to any third parties.
- Users must not participate in any form of un-solicited bulk e-mailing or spam.
- By logging into your account, or uploading files to it, you are indicating your acceptance of these Terms and Conditions.
Refunds
- If you take out one of our yearly web hosting packages we expect you to commit for this period of time. If you cancel your account within your service period then Webanet will not make any refunds on any unused portions of your account. While we do not offer refunds for pro-rated service (beyond our 30 day money back guarantee which is applicable to some services only) you have no obligation to continue using our service.
- Our 30 day money back guarantee (applicable to some services only) excludes the refund of domain name registration fees.
Telnet Access
- Telnet shell accounts are made available for editing and setting up your web site. It is not a development platform for issues unrelated to your web site.
- You must not leave you home directory at any time.
- You must not attempt to gain the privileges of another user.
- Interfering with the following files will result in your telnet access being removed - .bash_history - .bash_logout - .bash_profile - .bashrc
Control Panel Software
- Any attempt to use our Control Panel Software for purposes other than its intended use will result in your account being terminated.
- Any attempt to obtain the source code and internal functionality of our Control Panel Software will result in legal action.
Bandwidth Usage
- If your bandwidth reaches the points where it has an adverse affect on other clients we reserve the right to disable your site until you can reduce your bandwidth usage.
- Each web hosting account includes a nominated amount of bandwidth, if you use more than this amount then you agree to pay for this bandwidth at a rate of 10p (ten pence) per 1 MB used per month.
Web Pages
- Commercial use of web and ftp space is permitted.
- You will be responsible for the content of your pages, including obtaining the legal permission for any works they include and ensuring that the contents of these pages do not violate UK law.
- You will be held responsible for and accept responsibility for any defamatory, confidential, secret or other proprietary material available via your page(s).
- We reserve the right to remove material deemed inappropriate from your web pages, without prior notice. Webanet do not allow adult, warez or illegal MP3 web sites on their servers.
Credit
- If your account/service is activated before payment is made then payment must be sent in full by return.
- If payment is not made in full within 28 days your account may be deactivated.
- We may make a search with a credit reference agency and make enquiries from time to time, which will keep a record of that search and will share that information with other businesses. We may also make enquiries about the principle Directors/Proprietors with a credit reference agency.
Renewals
- You will be contacted 42 days before the expiry of any accounts you have with Webanet and then sent further reminders until 14 days before your accounts expiry date.
- If renewal payment is not received 14 days before your account expiry, your account will be flagged for deletion and a re-activation fee will be required to renew your account.
- You must ensure that you keep your contact details and email address up to date as we use this information to contact you with regards to renewals.
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