Domain Configuration

My email forwarding does not appear to be working. What is wrong?

If email forwarding for your domain is not working then you will need to check the following.

• Make sure the changes have had time to take effect. Changes can take up to 15 minutes.



• Check that you are forwarding the mail to a valid email address. You can check this by sending an email to the address directly to make sure it arrives.



• Make sure the domain name has had time to propagate. Propagation takes anywhere from 24 - 72 hours.



• Make sure the domain name is pointing to the right nameservers. If it is not set to our nameservers then web and email forwarding will not work.

If these are all correct then you will need to let us know about the problem. Make sure you include the domain name and the email address you are trying to forward to and any other relevant information you might have such as error messages or bounced emails.